Privacy Policy

Protecting your personal data is a priority for Idyllic Collection and SAS Trevelyan. This privacy policy explains what data we collect, why we collect it, how we use it and what your rights are.

By using our website, you accept the practices described in this policy.

The data controller is:

Company: SAS TREVELYAN, operating under the brand Idyllic Collection

Website: www.idyllic-collection.com

Email: contact@idyllic-collection.com

Phone: +41 22 595 62 23

We may collect the following data:

• Personal data: first name, last name, email address, phone number, when you contact us via the contact form or make a booking request.

• Technical data: IP address, browser type, pages visited, visit duration, cookies.

• Browsing data: anonymized data collected via Google Analytics.

We use your data to:

• Respond to your requests and provide our luxury property rental services.

• Manage and follow up on your bookings.

• Improve the quality and browsing experience of our website.

• Comply with our legal and regulatory obligations.

The processing of your data is based on:

• Performance of a contract or making contact for the provision of services.

• Compliance with legal obligations.

• Our legitimate interests (website improvement, security, statistical analysis).

Your data is not sold to third parties. It may only be shared with:

• Our technical service providers (hosting, analytics tools).

• Legal authorities in case of regulatory obligation.

Your personal data is retained:

• For the time necessary for the purpose for which it was collected.

• In accordance with applicable legal obligations.

• For contacts and prospects, we retain your data for 3 years from your last contact, unless you request otherwise.

In accordance with GDPR, you have the following rights:

• Access your personal data.

• Rectify your data if inaccurate.

• Request deletion of your data.

• Restrict the processing of your data.

• Withdraw your consent at any time.

• Request data portability.

• Lodge a complaint with the CNIL (www.cnil.fr).

To exercise these rights, contact us at: contact@idyllic-collection.com

We take all appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction.

We reserve the right to modify this policy at any time to adapt to changes in our practices or legislation. We encourage you to consult it regularly.